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Urban Air Adventure Park has taken over the old Toys R’ Us location at Triangle Town Center and is scheduled to have their grand opening on January 30th, 2021! Their soft opening began on January 16th so you can still visit between now and then. They are currently offering 50% off their ultimate and platinum wristbands, so now is a great time to check them out for a discount!

inside Urban Air Adventure Park

Ticket Levels

We had a great time with our 6, 4, and 3 year old. We were able to purchase the discounted 5 and under tickets for them and the parent pass for us. There’s also a free observer ticket if the parents just want to watch and not join in on the fun.

Your admission tickets give you a 2 hour time block to play in the park, which is determined by your color-coded wrist band. On top of that, you also get a different color wristband based on what level of ticket you purchased. The lowest level ticket includes only the basic attractions, and you can pay more to upgrade to either Deluxe, Ultimate, or Platinum. Keep in mind your will also have to purchase $3 socks to wear during your time at the park. Outside socks are not allowed.

Each attraction is supposed to be labeled with which type of wristband can access it, but sometimes it was hard to tell. We waited in line for bumper cars only to realize when we got up there that it was only for platinum wrist bands.

We went with the Ultimate wristband, which included almost everything we wanted to do, with the exception of the bumper cars. Below we have outlined each attraction based on wristband type.

Basic Attractions

The Basic wristband includes only the basic trampolines. There is a trampoline dodgeball court, basketball court, tumble zone, and kids zone. This does NOT include the ProZone high performance trampolines, which are included in the Deluxe level wristband.

Dodgeball

dodgeball trampoline court

Basketball

trampoline basketball

Tumble Zone

Somehow I didn’t get a picture of the tumble zone, but it was a long trampoline where you could practice your cartwheels and back handsprings. You can kind of see it to the far left in the kids zone picture below.

Kids Zone for 7 and under

The kids zone was the best trampoline section in my opinion. It’s limited to those 7 and under, which is perfect for kids that age to not get trampled by the older kids. However, I think the older kids will be a little jealous since it’s the only big stretch of trampolines in the whole park.

kids zone for 7 and under

Deluxe Attractions

Each attraction in the higher ticket levels also has a height requirement posted at the entrance. My 4 and 6 year old were able to do almost everything, but my 3 year old wasn’t tall enough for some rides. Luckily we didn’t pay extra since he qualified for the discounted 5 and under pass.

ProZone Performance Trampolines

The performance trampolines are in their own little enclosure. They bounce you higher than regular trampolines, and there’s a wall around the edge so you can jump from up high. There was some confusion on if this attraction had a height requirement or not. One worker said my 3 year old was not tall enough, but there was no sign posted and another worker said he could jump. So approach this one with caution.

performance trampolines

Warrior Course

This was one of our favorite attractions! We have been wanting to take our 4 year old to Wake Forest Ninja Academy, but you have to be 5 years old to play there. The height requirement here was 41 inches, so she was tall enough to try!

There are 4 separate courses in varying degrees of difficulty. I’d say two of the courses are perfect for the younger kids, but the other two require you to be a bit taller to reach the grips.

Battle Beam

The battle beam is a balance beam over a foam pit. There are foam sticks available for each player so you can battle your opponent. Try to be the last one standing on the beam to win! My 3 and 4 year old did not like this at all because they were scared of falling in the foam. Mom and Dad had a great time battling it out though! 😉

My 6 and 4 year old battling it out!

Wipeout

The Wipeout attraction was fun for our whole family. Since there was no height requirement, all of us were able to jump and try to avoid the spinning foam arm. There’s an operator controlling the arm, so he was able to make it slower and easier for our group. Don’t worry – if you get hit by the arm it is pretty flexible and won’t knock you down.

Tubes Playground

The tubes playground is the best attraction for younger kids, so make sure you buy at least the Deluxe wristband if you have kids under 7! It’s almost exactly like the playground at Galaxy Fun Park, but parents can actually go up and play with their children! Unfortunately it is NOT completely enclosed, there are multiple entrances to the play area, and there’s not really any parent seating. This attraction alone makes me wish you could buy a la carte attractions, because we would probably just come and play here all day!

One confusing thing is that the soft play playground also houses the ropes course and sky rider zip line. There are separate gated entrances on the ground level to enter these harnessed attractions, but I saw lots of parents taking their kids up the wrong part before they realized. It looks exactly like the soft play and sometimes riders leave the gate open after they entre. Luckily there’s an attendant at the top to help get the riders harnessed, otherwise your kid could fall from the ropes course entrance. Hopefully they can rig the gate at the bottom to automatically close to prevent this confusion.

DropZone

Drop Zone is a little different than the one at Defy Raleigh. Instead of jumping from a high platform, you have a trampoline available at ground level to jump on a giant inflatable pillow. Perfect for practicing jumps, and easier to get out of than the foam pit!

drop zone inflatable pillow

Ultimate Attractions

We paid for the Ultimate wristband, but we could have gotten by with the Deluxe. The kids weren’t tall enough for the ropes course, but they did enjoy the climbing walls!

Climbing Walls & Leap of Faith

The climbing walls and leap of faith are in the same enclosed area. You must be 41 inches to climb and you will be harnessed and use a belay. There are 4 different climbing walls and one climbing block structure. The 2 leaps of faith involve you standing on the pink ledge and jumping out to try and grab onto handlebars or a hanging bag. The last attraction is a series of platforms where you can balance your way to the top. My husband tried this and said the height and skinny platform makes it pretty hard!

climbing walls and leap of faith

Ropes Course

The ropes course is another harnessed attraction. Just like at Galaxy Fun Park you will navigate the various obstacles over the heads of the park patrons on the ground!

ropes course up in the sky

Platinum Attractions

Virtual Reality

Grab a virtual reality headset and enter another world! We didn’t try the virtual reality here, but we really enjoyed our time at Augmentality Labs in Durham, so you’ll definitely want to give this a try if you haven’t before!

grab a headset and enter virtual reality

Spin Zone & Flip Zone

The Spin Zone was similar to the bumper cars at Stars and Strikes, but there was a separate car available that allowed you to flip in circles while bumping into others. When I was younger I would have been all over that ride, but now that I’m a mother that sounds like some serious motion sickness!

normal bumper cars in the front, flipping cars in the back

Sky Rider Zip Line

The zip line was up above our heads, similar to the ropes course, but it had a separate entrance. There were at least 2 zip lines that I could see, and I caught a rider on one of the sections in the video below.

sky rider zip line

Café

Since Urban Air has a full service café, we’re going to add this to our restaurants with play places! We’ve been missing the Chick-fil-A play places, so this might be our new go-to until they reopen!

full lunch menu

Memberships

One awesome thing about Urban Air is that they offer affordable monthly membership packages that give you unlimited visits to the park. For the cost of a one time visit, you could buy a couple months of unlimited membership, so I’d say it’s worth looking into! Some of the memberships even include free food from the café! We will be considering a membership ourselves after our Museum of Life and Science membership expires.

Pandemic Policies

Urban Air was pretty crowded when we visited on a Saturday, so if you’re still uneasy around crowds you might want to wait until the newness wears off. They have timed entry tickets to limit the amount of people in the building per governor’s orders, but it’s a large place and can house a lot of people.

Even with the crowds, I still felt like we were able to safely socially distance. They are performing temperature checks at the door, and offer hand sanitizer upon entry. Everyone wore face masks and they left the front doors open for ventilation. They also cleaned high touch attractions between use.


I definitely recommend checking this place out! I’m excited to have a new indoor play area so close to home, and I’m hoping it will help revitalize the Triangle Town Center Area. I’ve see this shopping center and mall slowly go downhill, but I’m rooting for them and hope it can become a successful and thriving area. Having such a great place to play will definitely draw families to the area, and with the addition of new housing communities in the area I’m excited of the future possibilities!

2 Replies to “Urban Air Adventure Park”

  1. I see a lot of safety issues. Young kids around 4 and younger unsupervised. Older kids running on concrete. Not enough staff to monitor the children. It’s dark for for young children. The ball pit has small white balls that could suffocate a small child..
    The garbage cans are over flowing. Not enough lockers. I didnt see any staff wiping down equipment.

    1. We haven’t been in a couple months, so like most other businesses right now they probably do have some staffing issues. When we visited I felt like everything was safe for my 3 year old, but parent participation and supervision is definitely required here! It would definitely be hard to play here with a crawling baby!

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